Baron Hockey prides itself on the quality and performance of its products. However, all materials are subject to fatigue and possible breakdown over time.
As a company made up of hockey players, we know how frustrating it is breaking a new stick. Baron Hockey offers an industry leading 45-day* warranty on all original stick purchases. Due to the production time of custom hockey sticks, your warranty starts on the date of delivery, not the date of purchase.
If you buy a Baron Hockey stick and it breaks within 45 days, just send a picture to firstname.lastname@example.org and we will initiate your return within 24 hours.
To submit your claim for replacement, follow the following steps.
1) Take a picture of the entire stick with the serial number clearly visible.
2) Take a close up picture of the point of failure.
3) Email uncompressed photos to email@example.com.
There is no need to include your order number as everything is tied to your serial number.
* 45 days begins on date of delivery, not date of purchase.